Email is the biggest source of
distraction in the workplace. We interrupt ourselves every five minutes to
check our inboxes, hoping for something more interesting, more fun or more
urgent than whatever we’re working on in that moment.Continuity in our thought process and, not
surprisingly, our productivity plummets as a result.
Email
has created what I call our staccato work environment—where everything has to
be “now, now, now!”We assume people
expect immediate responses, because an immediate response seems possible.But just because messages arrive
instantaneously in your inbox, doesn’t mean that you have to respond
immediately.I have clients who
consciously choose to WAIT before replying, even....